Room care

The room care module is a powerful way to offer your guests complete control over their stay and comfort. It comes with a set of pre-defined items and services that can be modified to your standards and needs. Allow your guests to order amenities, cleaning services, request additional items, upgrade their stay, and report issues with their room.

How to set up the room care module

Make sure the staff email field in Room care configuration is your correct staff account.

How to add or remove room care items

Step 1: Locate the Room care module

Click on the category you wish to edit. If you would like to add a new one, click the add button.

Step 2: Removing a room care item

To unlink the item from a category, click the x button on the right. This will not delete the item, but simply remove it from the list. You can always add it back later. You can also disable an item temporarily by opening it and unchecking the “Active” box.

Step 3: Adding a room care item

Click on the “+” button to add another item to your list. Select an item from the dropdown. If you cannot find an item that fits your offer, click on the “Create new” button. A popup will appear guiding you through the process of creating a new item.

Step 4: Editing an item

To edit an item, click on it. A popup will appear allowing you to edit item details. You can change the name, description, image and category. If you want to enable online booking select the “Online payment” option. You can also select time and date limits for your item.